Keep your Air Source Heat Pump running at its best. Expert annual servicing, fault diagnosis and repair, and efficiency optimisation for all major brands — across Orpington, Bromley, Kent and South East London.
Whether your system needs its annual service, has developed a fault, or simply isn't performing like it should, we've got it covered.
A thorough yearly service that keeps your heat pump efficient, reliable and warranty-compliant.
Not heating properly, making odd noises or throwing error codes? We find the fault and put it right.
Running costs higher than promised? We tune the settings most installers never get right.
A proper heat pump service takes time. If an engineer is in and out in twenty minutes, they haven't done the job. I work through a full checklist on every visit — because a heat pump is a sophisticated bit of kit, and it deserves proper attention.
You'll get a full written service record afterwards — the documentation your manufacturer needs to keep your warranty valid, and a clear account of everything I checked and how your system is performing.
I service Air Source Heat Pumps from every major manufacturer, whoever installed them, right across Orpington, Bromley and Kent.
Clear, fixed prices with no VAT to add. You know exactly what it costs before I start.
No VAT · Full annual service
Keeps your warranty valid and your system efficient
No VAT · Both serviced in one visit
Save £35 versus booking separately
No VAT · G3 annual service
Legal safety check for Megaflo & all brands
Repairs and optimisation visits are quoted after diagnosis — always a fair fixed price agreed before any work starts. I'm not VAT-registered, so there's no VAT on top.
Here's something a lot of people don't realise: many heat pumps are never set up correctly when they're installed. The flow temperature is left too high, weather compensation is switched off, and the controls are on factory defaults. The system works — but it's quietly costing you far more to run than it needs to.
My optimisation service tunes all of this — often cutting running costs noticeably, and usually without fitting a single new part. If your bills have been higher than you were promised, this is very often why.
Whoever made your system and whoever installed it, we can service and repair it.
Noticed any of these? It's worth getting your system looked at before a small issue becomes a big one.
Bills creeping up for no obvious reason often point to a system that's drifted out of tune.
Rooms slow to warm up, or never quite getting there, is a classic sign a service is overdue.
Rattling, grinding or new vibrations from the unit shouldn't be ignored.
Fault codes on the display mean the system wants attention — I can diagnose what they mean.
If it's been more than a year — or you've never had it done — you're overdue and risking your warranty.
Switching on and off frequently wastes energy and wears the system out faster.
Genuine 5-star reviews from real heat pump jobs across Orpington and Kent.
"Smith EcoFlow came and repaired and serviced my Air Source Heat Pump for me today. He spent a full hour servicing it and tuning it up. I explained to Gary that lately it wasn't heating up like it used to. He made the necessary adjustments and service, and it's never run so well. We are back to having heat again in the house. Definitely a 5 star from me."
"Thank you for the ASHP service — getting my heating working amazingly well. Great value."
What a proper annual service involves, and why it matters for your warranty.
How the government grant works and whether your home qualifies.
Why the two work so well together for efficient, even warmth.
Keep your system efficient, warm and warranty-protected. Get in touch for a service, a repair, or an honest chat about why your running costs are higher than they should be.
call07717 846247