A local father-and-son firm you can actually trust. We install air conditioning for homes and businesses, service and repair Air Source Heat Pumps, and take on all your general plumbing — across Orpington, Bromley, Kent and South East London.
New: Air Conditioning Installation Fully installed from £1,450 · No VAT · Now taking bookings for September 2026 Accredited & QualifiedCool in summer, warm in winter
Air conditioning installation for homes and businesses, specialist Air Source Heat Pump servicing and repair, and everyday plumbing.
Keep your home cool in summer and warm in winter. A complete single-split system, fully installed from £1,450 with no VAT — perfect for a bedroom, living room, home office or conservatory.
Installation and planned maintenance for offices, shops, restaurants, gyms and server rooms across SE London and Kent. F-Gas-compliant records, out-of-hours installs, and one engineer-owner throughout.
Specialist Air Source Heat Pump servicing, repair and optimisation — for every major brand, whoever installed it. Annual servicing protects your warranty, and my optimisation visits cut running costs on systems set up wrong.
Quality local plumbing around Orpington and Bromley — from a leaking tap to a full bathroom, unvented hot water cylinders (G3) to emergencies. No call-out fee, a fair fixed price agreed up front, boots off and mess cleared up.
Smith EcoFlow is me, Gary, and my son Connor — my apprentice. When you book us, you get us: no call centre, no subcontractors, no stranger in a branded van. With 15 years in the plumbing and building trade and qualifications in City & Guilds L2 Plumbing, G3 unvented systems, WRAS and ASHP Level 3 — plus CIPHE membership and F-Gas certification from September 2026 — I quote the job, I do the work, and if anything's not right afterwards, it's my phone that rings.
Smith EcoFlow is me, Gary, and my son Connor — my apprentice. When you book us, you get us: no call centre, no subcontractors, no stranger in a branded van. I quote the job, I do the work, and if anything's not right afterwards, it's my phone that rings.
We do three things: air conditioning for homes and businesses, heat pump servicing and repair, and general plumbing around Orpington and Bromley. Different jobs, same standard — turn up when we say, charge what we quoted, leave it tidy. I live here too, so this patch is home. If I do a bad job, I'll hear about it at the school gates — which is the kind of accountability a national chain will never have.
Clear written quotes before any work starts. No hidden fees, no surprise charges on the invoice.
Book Smith EcoFlow and you get Gary and Connor — not a call centre, and not a different subcontractor each visit.
Proper expertise across all three — air conditioning, heat pump servicing and everyday plumbing, done to the same standard.
Your home gets treated like our own — floors protected, work areas tidy, everything cleaned before we leave.
Homeowners and landlords across South East London and Kent trust Smith EcoFlow. Here's why.
"Gary came to my house within 1 hour after speaking to him on the phone. I described that I had a small leak on my bath taps and that I attempted to fit them myself. He realised the urgency and swiftly arrived. He correctly fitted the taps and shower for me within 60 minutes and showed me how everything worked. He charged me a very reasonable rate. I highly recommend him. A proper plumbing professional. I will definitely be using his services again in the future."
"Gary from Smith EcoFlow repaired and serviced my unvented hot water cylinder. He turned up on time, was very knowledgeable and polite. He replaced the pressure reducing valve on the cylinder and gave it a full service. It's now running perfectly. His fee was very fair. I would definitely recommend him."
"Gary repaired my hot water cylinder for me. My cylinder stopped working so I telephoned Gary. I explained I was elderly and he turned up in 45 minutes. He repaired/charged the expansion vessel and all is working perfectly again. I definitely recommend Gary."
"Smith EcoFlow came and repaired and serviced my Air Source Heat Pump for me today. He spent a full hour servicing it and tuning it up. I explained to Gary that lately it wasn't heating up like it used to. He made the necessary adjustments and service, and it's never run so well. We are back to having heat again in the house. Definitely a 5 star from me."
"Thank you for the ASHP service — getting my heating working amazingly well. Great value."
Read more verified reviews on our Google Business Profile
Air conditioning is booming — and it's the perfect fit for our refrigerant-circuit expertise. Whether you want to cool a hot bedroom at home or keep an office, shop or restaurant comfortable, we supply, install and maintain quality systems across Orpington, Bromley, Kent and South East London.
A modern AC unit cools in summer and heats efficiently in winter — one neat system, comfortable all year. Free surveys are available to book right now, and we take care of everything from survey to commissioning.
Installed by a genuine refrigerant-circuit specialist — not a general trade doing AC on the side.
An Air Source Heat Pump is a significant investment — and like any mechanical system, it needs regular servicing to keep performing at its best. Annual servicing maintains efficiency, keeps your manufacturer warranty valid, and catches small issues long before they turn into expensive repairs. Smith EcoFlow are trained heat pump service engineers, so whether you need an annual check-up or you're troubleshooting a fault, you're in qualified hands.
Almost all ASHP manufacturers require annual servicing by a qualified engineer to keep the warranty valid. Miss a service and you could be liable for expensive repairs that would otherwise be covered.
A heat pump running at its designed efficiency saves you money every month. A poorly-maintained unit works harder, uses more electricity and costs more to run — regular servicing keeps bills down.
A well-serviced heat pump should deliver 20+ years of reliable heating. Skipped servicing shortens that significantly — small maintenance costs now prevent large replacement costs later.
Small issues caught during a service cost a fraction of what an emergency repair costs. Servicing gives us the chance to spot wear, replace small parts and flag anything that needs attention.
Every annual service includes a full inspection and written report.
From your first call through to a service record in your inbox — here's how we work with every customer.
Call, message or use the form. Tell us what you need — an annual service, a fault to diagnose or a plumbing job.
You receive a clear, written quote. The price we quote is the price you pay — no hidden fees, no surprises.
We turn up when we say we will, properly equipped, and get straight on with the job — no standing around.
Written service record, invoice and any required certification. We also keep your records for next year's service reminder.
A reputation built one job at a time — on honesty, quality and genuine expertise.
Fifteen years in the plumbing and building trade, now specialising in air conditioning, heat pumps and plumbing. Real experience, built up job by job.
Transparent, upfront pricing. Clear written quote before any work begins — no hidden fees or surprise charges.
Burst pipe or major leak? Call any time and I'll always pick up if I possibly can — day, night or weekend.
12 months' guarantee on my workmanship, in writing on every invoice. If something's not right, I'll come back and put it right.
Chartered Institute of Plumbing & Heating Engineering
Level 2 Plumbing — fully qualified
Unvented Hot Water Systems certified
Water Regulations compliant installer
Air Source Heat Pump service specialist
Independent service engineer for all leading Air Source Heat Pump and unvented cylinder brands. Whoever installed yours, we can keep it serviced.
A selection of recent commercial and accessibility plumbing work completed across Orpington, Bromley and the surrounding South East London & Kent area. Every project finished to exacting standards by Gary Smith, your local CIPHE-qualified engineer.
From single-room renovations to full commercial fit-outs across South East London & Kent — get in touch for a free, no-obligation quote.
Discuss Your ProjectAnswers to the questions we hear most from customers across South East London and Kent.
Yes — for both. At home, a complete single-split system starts from £1,450 with no VAT, perfect for a bedroom, living room or home office. For businesses I cover offices, shops, restaurants, gyms and server rooms across South East London, with planned maintenance contracts too. Installations begin September 2026, and free surveys are available to book now.
A complete single-split system — one indoor unit and one outdoor unit — starts from £1,450, supplied and fully installed, with no VAT to add. The exact price depends on your room and the unit you choose, and it's fixed in writing after a free survey. No surprises.
Yes — and this is the bit most people don't realise. A modern air conditioning unit is a heat pump: it cools your room in summer and heats it efficiently in winter, all from one system. So it's not just for the handful of hot weeks a year — it earns its keep all year round.
I service, repair and optimise Air Source Heat Pumps from all major brands — Mitsubishi Ecodan, Daikin, Vaillant, Samsung and more — whoever installed them. Annual servicing keeps your warranty valid, and if your running costs are higher than you were promised, my optimisation visits tune the settings that are so often left wrong at installation — cutting your bills without touching the hardware.
Two reasons, mainly: it keeps your manufacturer's warranty valid (most require proof of an annual service by a qualified engineer), and it keeps the system running efficiently and safely. A small annual service is a lot cheaper than a mid-winter breakdown — and for unvented cylinders, the annual safety check is a legal requirement under Building Regulations. I can service both together in one visit at a package rate if you have them.
General plumbing around Orpington and Bromley — leaks and leak detection, taps and showers, toilets, bathroom installations, unvented hot water cylinders (I'm G3 qualified), radiators and everyday repairs. No call-out fee, and a fair fixed price agreed before I start. I don't do gas work — that needs a Gas Safe engineer — but I'm happy to recommend a trusted local one.
Yes. For burst pipes, major leaks or no water, call any time and I'll always pick up if I possibly can — being local to Orpington and Bromley means I can usually get to you fast. If you've got a major leak, find your internal stopcock (often under the kitchen sink) and turn it clockwise to shut the water off while I'm on my way.
I hold City & Guilds Level 2 Plumbing, the G3 qualification for unvented hot water cylinders, WRAS Water Regulations, and ASHP Level 3 for heat pump work. I'm a member of the CIPHE — the professional body for plumbing and heating — and my F-Gas certification for air conditioning completes on 7 September 2026. Everything's current, and I'm happy to show you any certificate. Just ask.
I'm based in Orpington (BR6). Plumbing I keep local — Orpington, Bromley, Petts Wood, Chislehurst, Sidcup, Beckenham, Sevenoaks and nearby — so I can get to you quickly. For air conditioning I cover a wider stretch of South East London and Kent. Not sure if you're in my area? Just ask. And yes — I carry £2 million public liability insurance, with the certificate available on request.
Practical guides on air conditioning, heat pumps, cylinders and home plumbing — from someone who works on these systems every day.
Clever plug-in units like the Midea PortaSplit have changed the question. When a portable genuinely is the right buy, when a fixed system wins — and the running-cost and security trade-offs the adverts skip.
Read the guideHonest 2026 pricing for home air conditioning — single-split, multi-split and running costs explained, plus exactly what drives the price of an installation up or down.
Read articleYes — modern air conditioning heats as well as cools, often very efficiently. How reverse-cycle systems work, what they cost to run, and whether they can heat your home.
Read articleThey use the same core technology — so what actually separates air conditioning from an air source heat pump, and which one is right for your home? A clear, practical guide.
Read articleEverything you need to know about ASHP annual servicing — what an engineer actually checks, why skipping a service voids your warranty, and the early warning signs your heat pump needs attention.
Read articleFrom dripping discharge pipes and lukewarm water to dramatic pressure loss — a G3 engineer's guide to diagnosing and fixing the most common Megaflo and unvented cylinder faults.
Read articleA no-nonsense breakdown of running costs, payback periods, and what BUS grants actually cover — based on real systems across Orpington, Bromley and Sevenoaks.
Read articleA G3 engineer's guide to unvented cylinder lifespan — including the warning signs your Megaflo or Gledhill is approaching the end of its life and what replacement actually costs.
Read articleHot water dribbling out while cold flows fine? A complete guide to diagnosing pressure problems in Megaflo, Gledhill and Vaillant unvented systems.
Read articleDamp patches, unexplained water bills, mysterious sounds at night — how to track down a hidden leak in your home before it causes serious damage.
Read articleFrom clogged shower heads to mains supply problems — a practical guide to diagnosing and fixing low water pressure across South East London and Kent properties.
Read articleStep-by-step guide to BUS grant eligibility, the application process, common rejection reasons, and what the £7,500 actually covers in real-world South East London installations.
Read articleWhy underfloor heating and Air Source Heat Pumps work brilliantly together, what it costs to retrofit, and the common mistakes to avoid when designing the system.
Read articleEverything UK homeowners need to know before investing in domestic air conditioning — installation costs, F-gas regulations, running costs, and why annual servicing is essential.
Read articleFrom pipework planning to choosing the right shower system — the plumbing decisions that make or break a bathroom renovation, from a CIPHE engineer who's seen it all.
Read articleHonest pricing breakdown from a CIPHE plumber working across Orpington and Bromley — call-out fees, hourly rates, fixed-price work and how to spot when you're being overcharged.
Read articleHiring the wrong plumber costs thousands. The questions every Orpington and Bromley homeowner should ask before letting a plumber pick up a spanner — from a CIPHE-qualified engineer.
Read articleBurst pipe, overflowing toilet, leaking radiator — the right action in the first 5 minutes can save thousands in damage. A 24/7 emergency plumber's complete response guide.
Read articleBased in Orpington (BR6), Smith EcoFlow cover a substantial area of South East London and Kent — including the London Boroughs of Bromley, Bexley, Greenwich and Lewisham, Croydon and into North and Mid Kent. For heat pump servicing we travel further across the wider region.
Not sure if we cover your area? Call us on 07717 846247 or use the contact form below. We travel further for heat pump servicing across South East London, Kent and Surrey — our Orpington base keeps us within easy reach of a wide catchment area.
For burst pipes, major leaks or no water, call any time and I'll always pick up if I possibly can. Fast response across Orpington, Bromley and nearby.
Fill in the form and we'll be in touch within a few hours. Prefer to talk? Call 07717 846247.
Available Monday to Saturday during working hours, and for plumbing emergencies I'll always pick up if I possibly can. I aim to get back to all enquiries the same day.
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