Smith Ecoflow
Smith Ecoflow

Expert Plumbing Solutions in Orpington, Bromley, South East London & Kent

Expert Plumbing Solutions in Orpington, Bromley, South East London & KentExpert Plumbing Solutions in Orpington, Bromley, South East London & KentExpert Plumbing Solutions in Orpington, Bromley, South East London & Kent

Based in Chelsfield Orpington. Experts in emergency plumbing, Air Source Heat Pumps, Unvented cylinders & all things Plumbing

Get a Free Quote

07717846247

Expert Plumbing Solutions in Orpington, Bromley, South East London & Kent

Expert Plumbing Solutions in Orpington, Bromley, South East London & KentExpert Plumbing Solutions in Orpington, Bromley, South East London & KentExpert Plumbing Solutions in Orpington, Bromley, South East London & Kent

Based in Chelsfield Orpington. Experts in emergency plumbing, Air Source Heat Pumps, Unvented cylinders & all things Plumbing

Get a Free Quote

07717846247

About Smith EcoFlow

Your Local Plumbing & Sustainable Heating Specialist



Professional Engineering Solutions for Orpington, Bromley, and the South East



Hi, I’m Gary Smith, the founder of Smith EcoFlow. I provide expert plumbing and renewable heating services to domestic households and small businesses across Orpington, Bromley, Chislehurst, and the surrounding areas.


At Smith EcoFlow, the goal is simple: to provide a "High-End" engineering approach to every job, from a simple emergency plumbing repair to a complex system upgrade.




Why Choose a CIPHE Member?



When you hire Smith EcoFlow, you are hiring a professional committed to the highest standards in the industry. I am a proud member of the Chartered Institute of Plumbing and Heating Engineering (CIPHE).


Being a part of this professional body means:


  • Technical Excellence: I stay at the forefront of the latest plumbing and heating regulations.
  • Professional Ethics: I am committed to a strict code of professional conduct and consumer protection.
  • Registered Professional: You are hiring a technician recognized by the UK's professional body for the plumbing and heating industry.



Specialised Qualifications



I believe that modern homes and businesses require more than just "basic" plumbing. That’s why I have invested in advanced certifications to ensure your property is efficient and safe:


  • City & Guilds fully Qualified: The gold standard for foundational plumbing excellence.
  • G3 Unvented Hot Water Systems: Fully qualified to install, service, and repair high-pressure unvented cylinders.
  • ASHP (Air Source Heat Pump) qualified: Expertly trained in the future of low-carbon heating for homes and commercial units.
  • WRAS qualified: All work is compliant with the Water Supply (Water Fittings) Regulations, ensuring your water remains safe and clean.



Domestic Services in Orpington



I help local homeowners maintain a comfortable, efficient home. My domestic services include:


  • Bathroom & Ensuite Plumbing: High-end installations with a focus on precision pipework.
  • Kitchen & utility rooms 1st and 2nd fix, installation and repairs
  • Unvented cylinder installation, servicing, repairs
  • Hot Water Solutions: Upgrading systems to ensure consistent pressure throughout your home.
  • Sustainable Heating: Maintenance, servicing and optimization of Air Source Heat Pumps to reduce your energy bills.
  • Emergency plumbing & leak repairs 24 hours 7 days per week availability. 


Commercial Maintenance for Small Businesses



I understand that local businesses in Kent and South East London need a maintenance partner they can rely on. I offer:


  • Planned Preventative Maintenance: Catching issues before they cause a shutdown.
  • Plant Room Servicing: Expert care for the "engine room" of your business.
  • Fast Response: Minimizing downtime so you can focus on your customers.



The Smith EcoFlow Promise



I don’t just "fix pipes"—I engineer solutions. Whether you are a homeowner in Petts Wood or a business owner in Bromley or Orpington, you can expect a transparent, reliable, and highly professional service every time.

Smith EcoFlow: Engineering the Future of Local Heating.

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Better yet, see us in person!

I stay in constant communication with our customers until the job is done. To get a free quote, or if you have questions or special requests, just drop us a line.

Smith Ecoflow

Repton Road, Orpington, UK

07717846247

Hours

Mon

00:00 – 23:30

Tue

00:00 – 23:30

Wed

00:00 – 23:30

Thu

00:00 – 23:30

Fri

00:00 – 23:30

Sat

00:00 – 23:30

Sun

By Appointment

Frequently Asked Questions

Please reach meat gary@smithecoflow.co.uk  or phone me on 07717 846247 you cannot find an answer to your question.

At Smith EcoFlow, we provide a comprehensive range of professional plumbing engineering services tailored for both domestic properties and small commercial businesses. Our core services include:


1. Advanced Hot Water Systems (G3 Unvented)

As a G3 qualified specialist, I install, service, and repair Unvented Hot Water Cylinders (such as Megaflo systems). These systems provide high-pressure hot water to all your taps and showers simultaneously—ideal for larger homes or businesses with multiple washrooms.


2. Renewable Heating & ASHP Maintenance

We are specialists in Air Source Heat Pumps (ASHP). We offer:

  • Routine annual servicing to maintain manufacturer warranties.
  • System optimization to ensure your heat pump is running at maximum efficiency (reducing your energy bills).
  • Fault finding and repairs for existing renewable installations.

3. High-End Bathroom & Ensuite Installations

We specialize in the technical plumbing required for luxury bathroom renovations. From precision "First Fix" pipework to the final installation of high-end fixtures, we ensure your new ensuite is leak-free and built to last.


4. Commercial Maintenance & Plant Room Services

For small businesses, we offer Planned Preventative Maintenance (PPM). This includes:

  • Checking pumps, valves, and headers in your plant room.
  • Pipework modifications and repairs.
  • Ensuring your business remains compliant with current water and heating regulations.

5. General Plumbing & Emergency Repairs

We still cover the essential "bread and butter" plumbing that keeps a property running:

  • Tracing and fixing difficult leaks.
  • Radiator installations, removals, and system balancing.
  • Kitchen plumbing (sinks, appliances, and filtration systems).
  • WRAS-approved installations to ensure your water supply remains uncontaminated.

Yes, Smith EcoFlow provides rapid-response emergency plumbing services for both domestic and commercial clients in Orpington, Bromley, and the surrounding areas.


We understand that a plumbing emergency can be a major stressor. We prioritise calls that involve:


  • Uncontrollable Leaks: Burst pipes or failed valves that risk damaging your property.
  • Total Loss of Hot Water: Especially for systems involving Unvented (G3) Cylinders or Air Source Heat Pumps.
  • Major System Failures: Heating or water issues that affect the operation of small businesses.

What should I do before you arrive?

If you have a major leak, the first step is to locate your internal stopcock (usually under the kitchen sink or under the stairs) and turn it clockwise to shut off the water. This minimises damage while I am in transit to your property.


Emergency Hours & Availability

While we aim to attend to emergencies as quickly as possible, our availability may vary. If you have an urgent issue, please call us directly at 07717 846247. If we cannot attend immediately, we will do our best to provide over-the-phone guidance to help you make the situation safe until we arrive.


At Smith EcoFlow, we believe in fair, transparent and value for money pricing. Because every property is unique—varying in age, system type, and complexity—we do not offer "one-size-fits-all" pricing online.

Instead, we provide tailored quotes to ensure you only pay for the work your specific system requires. Our pricing structure is broken down into three categories:


1. Diagnostic & Small Repair Rates

For smaller tasks (like tracing a leak or fixing a faulty valve), we charge a competitive hourly or half-day rate. Our standard pricing is based on a one-hour minimum charge. Should the work exceed the first hour, the rate is then billed in 15-minute increments. We will always provide an initial estimate before starting any work to ensure there are no surprises on your final invoice.


2. Fixed-Price Servicing

For standard maintenance, such as G3 Unvented Cylinder Servicing or Air Source Heat Pump (ASHP) Annual Checks, we offer a set fee. This ensures your system stays compliant with manufacturer warranties at a predictable cost.


3. Project Quotations

For larger projects—such as a new ensuite installation, a plant room upgrade, or a full heating system conversion—we provide a detailed, written quotation. This includes:

  • A full breakdown of high-quality materials (WRAS approved).
  • Estimated timeframes for completion.
  • A clear "Scope of Works" so you know exactly what is being engineered.

Do you charge a call-out fee?

We do not charge a "fee just for turning up" during normal business hours. However, for emergency out-of-hours calls in the Orpington and Bromley area, a minimum attendance charge applies to cover rapid-response logistics


Yes, many homes in the Orpington and Bromley area are perfect candidates for a transition to renewable heating. As an ASHP specialist, Smith EcoFlow can assess your property's insulation and radiator sizing to determine if a heat pump is a viable solution for you.

Switching to an Air Source Heat Pump can significantly reduce your carbon footprint and, when designed correctly, provide a highly efficient way to heat your home. We provide full system design and installation advice to ensure your move to green energy is seamless and effective.

As an experienced and qualified Air Source Heat Pump (ASHP) engineer, I appreciate  that a Air Source Heat Pump is a high-performance piece of engineering. To ensure it continues to provide low-cost, sustainable heating for your home or business, an annual professional service is essential. At Smith EcoFlow, we focus on four key areas during our ASHP maintenance visits:


​1. Protecting Your Warranty
​Most manufacturers (such as Mitsubishi, Daikin, or Vaillant) require proof of an annual service by a qualified technician to keep your multi-year warranty valid. Without a professional service record, a minor part failure could result in a significant out-of-pocket repair bill.


​2. Maximum Efficiency & Value for Money
​An ASHP works by "pulling" heat from the outside air. If the external coils are clogged with dust, leaves, or debris, the unit has to work twice as hard to produce the same amount of heat. Regular cleaning of the evaporator coils and checking the refrigerant levels ensures your COP (Coefficient of Performance) remains high, keeping your electricity bills as low as possible.


​3. System Safety & Reliability
​During a service, we inspect all electrical connections and the integrity of the refrigerant circuit. We also check the "health" of the antifreeze (glycol) levels in your system. If the glycol concentration is too low, your external pipes could freeze and burst during a cold Orpington winter, leading to an expensive emergency.


​4. Prevention of Costly Breakdowns
​By identifying "wear and tear" on components like circulating pumps or sensors early, we can replace them before they cause a total system shutdown. A proactive service in the autumn is far more cost-effective than an emergency repair call-out in the middle of January.
 

As an experienced and qualified Air Source Heat Pump (ASHP) engineer, I highly recommend servicing your heat pump and your unvented hot water cylinder at the same time. These two systems work in tandem to keep your home warm and your water hot, so maintaining them together is the most effective way to ensure peak performance.
​The Smith EcoFlow "System Health" Package offers:

​Proven Expertise: You aren't just getting a general plumber; you are getting a specialist engineer who understands the complex relationship between your heat pump's refrigerant circuit and your cylinder’s heat exchanger.
​Significant Cost Savings: We offer a discounted package rate when both units are serviced during the same visit. This is the most cost-effective way to keep your entire heating system compliant with manufacturer warranties.
​Streamlined Maintenance: A single appointment covers all bases. We check the ASHP's efficiency (COP), the glycol levels, the expansion vessels, and the safety valves (TPRV) on your cylinder in one comprehensive visit.
​Complete Peace of Mind: Servicing both units together ensures there are no "weak links" in your system, reducing the risk of a mid-winter breakdown and ensuring your domestic hot water is delivered safely at the correct pressure.


Based in Orpington, Smith EcoFlow provides expert plumbing, emergency plumbing, G3 unvented cylinder servicing, and ASHP maintenance to domestic and commercial clients within a 15-mile radius.

We cover a broad area across South East London, Kent, and parts of Surrey. If you are unsure if we cover your specific location, please get in touch.


Major Areas Served:


Bromley & South East London:

  • Orpington (BR5, BR6)
  • Bromley (BR1, BR2)
  • Chislehurst (BR7)
  • Petts Wood
  • Chelsfield
  • Beckenham (BR3)
  • West Wickham (BR4)
  • Hayes & Keston
  • Sidcup (DA14, DA15)
  • Bexley & Bexleyheath (DA5, DA6, DA7)
  • Eltham (SE9)
  • Greenwich & Blackheath (SE10, SE3)
  • Lewisham & Catford (SE13, SE6)
  • Crystal Palace & Anerley (SE19, SE20)
  • Dulwich & Peckham (SE21, SE22, SE15)

North & West Kent:

  • Sevenoaks (TN13, TN14, TN15)
  • Dartford (DA1, DA2)
  • Swanley (BR8)
  • Eynsford & Farningham
  • Otford & Shoreham
  • Westerham (TN16)
  • Biggin Hill
  • Tonbridge (TN9, TN10, TN11)
  • Tunbridge Wells (TN1, TN2, TN4)
  • Longfield & New Ash Green (DA3)
  • Gravesend (DA11, DA12)
  • Meopham (DA13)
  • Kings Hill & West Malling (ME19)

Surrey Borders:

  • Oxted (RH8)
  • Warlingham (CR6)
  • Caterham (CR3)
  • Whyteleafe (CR3)
  • Purley & Coulsdon (CR8, CR5)
  • Croydon (CR0, CR2, CR7)
  • Addington & Shirley

Why hire a local Orpington Engineer?


By choosing Smith EcoFlow, you are supporting a local business that understands the specific water pressure and hard water challenges common in the Kent and South East London area. Being local means we can offer more flexible scheduling for your annual ASHP and G3 cylinder servicing, and we can respond faster to emergency plumbing calls in our core 15-mile zone.

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